The following Terms of Service along with our Privacy Policy which can be viewed here (collectively our “TOS”) constitute a binding agreement between Pillow Pops, Inc., a Delaware corporation (“PILOWPOPS”) and you, the customer, as to your use of our website and purchases made therefrom. By accessing the Site, you agree to be bound by the TOS. Should the TOS change, your continued use of the Site shall be deemed your agreement to be bound by the then applicable TOS.

ORDERS

Orders may be placed online at https://pillowpops.com by parties who may lawfully enter into binding agreements under the laws of the State of Delaware. Orders will be confirmed within 24-48 hours during normal business days by a sales representative. Most items will ship within 2-3 business days provided the items are in stock. If an item is not in stock, it will take 8-10 weeks to produce, after which the item will be shipped within 2-3 days. On the off-chance we are unable to reasonably acquire additional stock, we will advise you as soon as possible via email and refund the full purchase price to your credit/debit card within thirty days. Estimated delivery times for items not in stock are usually between 8-10 week. You will be notified via email when your order ships.

Orders placed during holiday seasons or when there is a high volume of orders can take longer that the allotted time window. A sales representative will notify you if the production time is longer than usual.

To make a purchase, you must be 18 years of age or older, use a valid credit/debit card by a bank acceptable to us, and lawfully authorize us to process any such charges to your credit/debit card in the amount of the total purchase price, including shipping, for the goods and/or services purchased. You represent and warrant that the credit/debit card account that is being used is yours or that you have been specifically authorized by the owner of the account to use it.

Purchases shall be for personal non-commercial use only. If you wish to purchase our items for wholesale distribution, please contact us directly at contact@pillowpops.com before placing your order.

SALES TAX

Sales tax is applicable on all orders shipped within California or New York at the current local rates. Orders shipped outside of California and New York will not be charged for sales taxes unless we are required to do so by law.

 

RETURNS & EXCHANGES

More details can be found here.

 

SITE INFORMATION

Product descriptions are subject to change without notice. As our images are created to show as much detail as possible, products may appear larger or smaller than their actual size. Further, your monitor may cause the color and size of the images to vary.

DISCLAIMER OF LIABILITY

Except as expressly provided to the contrary in a writing by PILLOWPOPS, all goods, services and the Content contained in this Site are provided on an “as is” basis without warranties of any kind, either express or implied. To the full extent permissible by law, PILLOWPOPS disclaims all other warranties, express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement as to the information content, and materials in the Site. PILLOWPOPS does not represent or warrant that materials in our site or the services are accurate, complete, reliable, current or error-free. You agree that PILLOWPOPS and our corporate affiliates, directors, officers, employees, agents, contractors, successors and assigns will not be liable in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent misrepresentations) or otherwise for any economic losses (including without limitation, loss of revenues, profits, contracts, business or anticipated savings), or any special, indirect or consequential losses in any case. This limitation of liability applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, even if we are notified in advance of the potential for any such damages. You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of this Site and any information provided to or taken from this Site by you.

To help ensure that your shopping experience is safe, simple and secure PILLOWPOPS uses Secure Socket Layer (SSL) technology. We also take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of gross negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site.

INTELLECTUAL PROPERTY RIGHTS

All copyrights, designs, descriptions, photographs and other works that appear on the Site (“Content”), all trademarks, trade dress, slogans and all other intellectual property rights appearing on our Site, all HTML and other code contained in this Site, and the designs of the goods sold are and shall remain the sole and exclusive property of PILLOWPOPS and/or their respective owners. All such rights are protected by international, federal and state law. Any reproduction or redistribution of the above listed Content and/or goods is expressly prohibited without the prior written permission of PILLOWPOPS.

THIRD PARTY LINKS

We may include hyperlinks on this Site to other websites or resources operated by third parties. PILLOWPOPS has not reviewed all of the sites linked to its Site and is not responsible for the content or accuracy of any off-site pages nor are we responsible for the availability of such external websites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources. These websites may send their own cookies to you and may collect data and make use of that data in ways that this Site would not. Please be aware that we have no control over these websites and our Privacy Policy does not apply to these sites. We encourage you to read the Privacy Policies and terms of use linked or referenced in the websites you enter.

 

We reserve the right not to accept, and/or to cancel, orders placed in violation of the TOS, in the case of certain contingent events, including but not limited to our inability to obtain authorization for payment, various shipping related restrictions as to particular item(s), acts of God, insurrection, lack of stock, or that you do not meet the eligibility criteria set-out within the TOS. We may also refuse to process an order for any reason or refuse service to anyone at any time at our sole and exclusive discretion. PILLOWPOPS shall not be liable to you and/or any third party as a result of our adding or removing any goods or content from the Site, refusing to process, cancelling and/or revoking a transaction for any reason whatsoever.

GENERAL TERMS

This Agreement constitutes the entire legal agreement between you and PILLOWPOPS and completely replaces any prior agreements between you and PILLOWPOPS. You agree that you will comply with all of the provisions of the TOS. You understand that you are solely responsible for (and that PILLOWPOPS has no responsibility to you or to any third party for) any breach of your obligations under the TOS and for the consequences including any loss or damage which PILLOWPOPS may suffer) of any such breach. No failure by PILLOWPOPS to enforce any legal right or remedy which is contained herein shall be deemed a waiver of PILLOWPOPS rights as to any other right or remedy. If any court of competent jurisdiction rules that any provision of these TOS is invalid, then that provision will be removed from the TOS and the remaining provisions of the TOS will continue to be valid and enforceable.

The TOS, and your relationship with PILLOWPOPS shall be governed by the laws of the State of Delaware. You and PILLOWPOPS agree to submit to the exclusive jurisdiction of the State and Federal courts in Delaware and waive any claim or defense of inconvenient forum or lack of personal jurisdiction in such forum under any applicable law or decision or otherwise.